During the application process you may:
Thank you for your understanding while we enhance our system capabilities.
Have a question? Need help? Call or text your building's dedicated number to connect with Bart, Newport's virtual resident assistant.
From maintenance requests to billing questions, package information, lease renewals, amenities, and more, Bart makes it easier to get the help you need, right from your phone.
Need something fixed? Call or text Bart to submit a maintenance request, share details about an issue, and receive updated on your request.
Have a question about your account? Bart can help with billing questions, balances, charges, payments, other account information.
Looking for a delivery? Ask Bart about package information and updates without having to contact the front desk.
Have questions about your upcoming renewal? Bart can provide renewal information, answer common questions and help you understand you options.
Need to know when the fitness center closes? Have a question about an amenity? Bart can help with amenity hours, policies, availability, and general information.
Not sure who to ask? Start with Bart. From everyday building questions to resident services, Bart can help answer your question or connect you with the right support.
No new app to download. No new resident portal to learn.
Reach out just like you would any other contact on your phone
Ask a question, report an issue, or request assistance
Bart can provide information, create requests and help connect you with the Newport team when additional assistance is needed.
Do I need to download an app?
No. Simply call or text your building's dedicated number
When can I contact Bart?
Bart is available 24/7, so you can reach out when a question or request comes up.
Can I call instead of text?
Yes. Residents can call or text their designated building number for assistance.
Can I still speak with the Newport team?
Absolutely. Bart works alongside your Newport team and can help route requests that require additional assistance.
What if I'm not sure whether Bart can help?
Just ask! Call or text your building's number and Bart can help determine the next step.
